Cancellation Policy

Distance Selling Regulations
Items returned within the 7 day cooling off period Under the European Union's Distance Selling Regulations, customers located in the European Union have the right to cancel the contract for the purchase at any point from the time of ordering until 7 working days after delivery.

We hope that you will be pleased with your order.

Returns can only be accepted within 7 working days of delivery at the customer’s expense, unless the product is faulty.  You are required to package the product adequately to prevent damages during transit as we cannot accept liability for packages damaged during transit.  Recorded delivery or registered post is recommended for returns to maintain insurance cover for the value of the goods.

For reasons of hygiene, we are unable to offer exchanges or refunds on any opened product.

If you need to return your order, it should be wrapped securely in the same packaging in which you received it, and should be sent to: Spa Fabulous Ltd, 118 Ewell Road, Surbiton, Surrey, KT6 6HA.

Giftcards and online gift vouchers are non-returnable and cannot be exchanged for cash.

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